337x Privacy Policy Your Information Is Safe

Last Updated: January 2026

1 Introduction and Applicability

About This Policy

337x ("we", "our", or "platform") operates a safe and reliable online betting and casino platform for users in Bangladesh. This privacy policy applies to our website 337x.cam and explains what information we collect when you use our services, how that information is used, and what your rights are.

By registering on our platform or using our services, you agree to the terms of this privacy policy. This policy should be read together with our terms and conditions. If you disagree with any part of this policy, please refrain from using our services.

          Important: This privacy policy applies only to individuals aged 21 or older. Minors are not permitted to use our platform and we do not knowingly collect any information from minors.
        

2 What Information We Collect

Personally Identifiable Information

During account registration and identity verification, we may collect the following information:

Full name and date of birth
Valid email address
National ID card or passport number (for KYC verification)
Current address
Payment method details (bKash, Nagad, Rocket, or Upay number)

Usage and Activity Data

Information collected automatically while you use the platform:

Login time, session data, and IP address
Device type, operating system, and browser
Betting history, game activity, and transaction details
Deposit and withdrawal dates, amounts, and methods
Communication history with customer support

Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies. These include session cookies that are deleted when the browser is closed and persistent cookies that save your preferences. You can manage cookies from your browser settings, though some services may be limited as a result.

Location and Contact Information

We may collect your approximate location (IP-based) to confirm that you are accessing from a region eligible for our services. Any information provided through live chat support may also be stored in our records.

3 Purpose of Data Use

Primary Purposes

We use your information for the following purposes:

Account Management: To create, verify, and maintain your account.
Transaction Processing: To complete deposits and withdrawals via bKash, Nagad, Rocket, or Upay.
Identity Verification (KYC): To prevent fraud and verify age, specifically to confirm users are 21 or older.
Service Improvement: To enhance our platform's performance and personalize your experience.
Promotional Communication: To send information about bonus offers and promotions (only with your consent).
Legal Compliance: To comply with applicable laws and regulations.
Responsible Gaming: To identify problematic gambling patterns and intervene when necessary.
Security: To prevent fraud, money laundering, and unauthorized access.

          Marketing Communications: We only send you promotional emails when you have given explicit consent. You may withdraw this consent at any time by contacting us directly.
        

4 Data Sharing and Disclosure

Third-Party Service Providers

We may share limited information with trusted third parties acting on our behalf. This includes payment processors (bKash, Nagad, Rocket, Upay), identity verification services, technical support providers, and game software suppliers. All such parties are obligated to follow our instructions and keep your information confidential.

Legal Obligations

We may disclose your information in the following circumstances: (a) to comply with a court order or valid legal process; (b) at the request of government authorities; (c) to assist in the investigation of fraud or financial crimes; (d) to protect the rights and assets of 337x or other users.

We Never

We will never do the following:

Sell your information to third parties for marketing purposes.
Share your information with unrelated companies without your consent.
Collect or store information from individuals under 18.
Store your payment card or mobile banking password or PIN.

5 Data Security Measures

Technical Security

337x uses the highest standard of technology to protect your information. Our platform uses SSL encryption (Secure Socket Layer), which keeps all data secure between your browser and our servers. We also maintain the following security measures:

Encryption: High-grade encryption methods applied to data transfer and storage.
Firewall: Advanced firewall systems to prevent unauthorized access.
Regular Audits: Routine system reviews to identify security vulnerabilities.
Access Control: Only authorized personnel can access specific user data.
Two-Factor Authentication: A two-factor authentication option for additional account security.

          Caution: Although we take maximum security measures, no transmission of information over the internet is completely secure. We recommend that you do not share your account password with anyone and avoid logging in over public Wi-Fi.
        

6 Data Retention Period

How Long Data Is Kept

We retain your information only for as long as necessary or required to meet legal obligations. The general policy is:

Active Accounts: All information is retained for as long as the account remains active.
After Account Closure: Financial transaction records and identity verification data are retained for a set period in accordance with legal obligations.
Cookies and Session Data: Session cookies are deleted when the browser is closed; persistent cookies last up to 12 months.
Support Communications: Live chat and email history is kept for a reasonable period to help improve service quality.
Inactive Accounts: For accounts that have been inactive for an extended period, we may notify the user in advance and take steps to delete the data.

7 Your Rights

Right to Access

You may request at any time to know what information we hold about you. We will provide that information within a reasonable time.

Right to Rectification

If any information we hold about you is incorrect, you can contact our support team to have it corrected. Keeping accurate information is important for both you and us.

Right to Erasure

In certain circumstances you may request that your information be deleted. However, some information may not be possible to delete where there are legal obligations or ongoing disputes.

Right to Object to Processing

You may object to marketing communications or certain types of data processing. We will honor your request unless there is a legitimate reason not to.

Right to Data Portability

In some cases you may request to receive your information from us in a structured, commonly used format.

How to Exercise Your Rights

To exercise any of the above rights, contact us via our 24/7 live chat support or by email at [email protected].

8 Minor Protection and Responsible Gaming

Our Commitment to Protecting Minors

337x is for individuals aged 21 or older only. We do not knowingly collect information from minors and do not allow minors to use our platform. We verify age at registration and confirm proof of age during the KYC process.

If we become aware that a person has opened an account using false information and is in fact under 21, that account will be closed immediately and all data will be securely deleted.

As part of responsible gaming, we monitor user gaming patterns. If signs of problematic behavior are observed, we provide assistance. For more details, visit our Responsible Gaming page.

9 Cookie Policy and Third-Party Links

Cookie Types and Purposes

Our website uses the following types of cookies:

Essential Cookies: Required for the core functionality of the platform.
Functional Cookies: To save your preferences and settings.
Analytics Cookies: Collect usage data to help improve site performance.
Security Cookies: Help detect fraudulent activity.

You can delete or block cookies from your browser settings, though this may affect some features of the site.

Third-Party Services

Our platform uses software from game providers including Pragmatic Play, Evolution Gaming, PG Soft, JILI, and Spribe, among others. These providers are governed by their own privacy policies. We are not responsible for the privacy practices of these third parties, but we only work with trusted and reputable providers.

Information related to payment gateways (bKash, Nagad, Rocket, Upay) is processed directly on the secure servers of the respective payment provider. We do not store your complete payment details.

10 Policy Changes

Updates and Changes

337x reserves the right to update this privacy policy from time to time. If there are any significant changes, we will notify you in the following ways:

The "Last Updated" date at the top of this page will be changed.
A notification will be sent to your registered email address.
A notice will be displayed on the platform after you log in.

Continuing to use our platform after changes have been made means you agree to the updated policy. We therefore recommend that you visit this page regularly.

          Your Responsibility: For a safe and enjoyable experience, please keep your account information up to date at all times and do not share your login details with anyone.
        

11 Contact and Complaints

Contact Us

If you have any questions or concerns about this privacy policy, or if you wish to exercise your rights regarding your information, please contact us:

Email: [email protected]
Live Chat: 24/7 Bangla support available

We will try to respond as soon as possible after receiving your request. Complex matters may take a little more time, but we will always keep you updated.